Marketing is the key to successfully renting your property. If you have the best property but no one knows about it or you ask for too much rent, it is going to stay vacant. We start off thoroughly analyzing the rents in your property’s area to understand comparable prices. Then we post your property to the national network of advertisers so we can maximize exposure for your property. Finally, we cross market using active leads to increase interest in your property.

Finding quality tenants is the single most important thing any property manager can do. With quality tenants, rents are paid timely, the property is maintained nicely, and the tenants stay in your property for years. To do this well takes a lot of work, but is money well spent by you. We do our part by conducting extensive credit and background screening on all tenants and utilizing our rigorous rental application.

Ask any property manager about rent collection and they will tell you rent collection is easy until it is not. We have a proactive approach to rent collection which involves multiple emails, texts and phone calls prior to rent being late and after rent is late. We offer multiple options for payment; check, money order, ACH transfers, credit card, and automated payment processing at partner retailers. Tenants can pay online, mail us payment, put in our lockbox, or hand deliver. We try to take all of the tenant excuses out of paying rent!

When tenants have a problem with the property, they want it fixed immediately. As a process driven organization, we are always looking to improve tenant satisfaction. In this area, the only way to do that is with faster and better communication between the tenants and the vendors. We provide automated services to the vendors to better respond to the tenants all the while watching and judging their performance based on tenant feedback. These systems, when integrated correctly, keeps tenants happy and in your property for longer.

Financial reporting used to be what separated the good from the bad property management companies. These days, if you do not get automated financial reporting, your property manager is trapped in the 19th century and you need to run, not walk to a new company. Like any reputable property management company, we provide all financial documents on both a monthly and yearly basis so you can keep track of your investment.

Even with top of the line tenant screening, rent collection, and maintenance processes in place, things can still go wrong. Unfortunately, some tenants go through a divorce, have medical issues or lose aven with top of the line tenant screening, rent collection, and maintenance processes in place, things job and are unable to pay rent. Sometimes even with our best processes, an off-target tenant ends up in your property. For this reason, we are committed to offer you a victim protection program for any tenant that we place in your property, and we will cover the eviction legal expenses up to $1,000!

Did you know that over 50% of tenants own a pet? This percentage is rising every year. Our company recognizes that the main reason an owner resists a pet is the fear of damage. By providing financial security through animal damage protection at no extra cost to you, we hope to remove your fear of pets damaging your property, allowing more tenants to qualify. By allowing tenants with pets, you will see increased rents and reduced vacancy periods, improving your investment performance.